スマートニュース株式会社[WEBマーケティング](時給 2100円) 渋谷区 明治神宮前駅のバイト・アルバイトの求人情報

仕事情報

勤務期間：長期【3ヶ月以上】仕事内容：SmartNews is a news aggregator delivering a wide variety of content ...

応募資格

【Requirements】
- 3+ years of experience in operational support (e.g., configuring and updating settings via management dashboards for social media, digital advertising, or website operations).
- Proficiency with Google Workspace or Microsoft Office, with advanced spreadsheet skills including: Data aggregation using functions such as SUM, IF, VLOOKUP, IMPORTRANGE (including leveraging generative AI tools).
- Data visualization using pivot tables.
- Hands-on experience using business communication channels (e.g., Slack, Microsoft Teams).
- Experience with configuration and settings management in enterprise software/internal systems.
- Strong communication skills to coordinate effectively with internal stakeholders.
- Experience drafting operational manuals and onboarding/training new team members.
- Business-level proficiency in both English and Japanese (e.g., ability to clearly articulate unexpected system/tool behavior and technical issues to software engineers).

*You need to have a valid VISA. The company will not sponsor visas.
*At least 1 day per week in the office (Tokyo Office), with remote work available for the remaining days.
*Please attach your resume/CV when applying.

シフト

週5日~
09:00〜18:00／08:00〜17:00

お仕事内容

勤務期間：
長期【3ヶ月以上】
仕事内容：
SmartNews is a news aggregator delivering a wide variety of content provided by partner companies in both Japan and the US. We currently offer a loyalty feature that allows users to earn points simply by using SmartNews, and we are looking for a Part-Time Operations Specialist to join this point service team.
In this role, you will work closely with both the US team and the Japan point service team to manage daily operations and drive higher user engagement.

In this role, you will provide operational support for key initiatives aimed at driving user acquisition and increasing customer satisfaction for SmartNews. To help you get up to speed smoothly, our existing team members will guide and support you through hands-on OJT (On-the-Job Training), including training on all proprietary internal tools.

- Execute content distribution operations using internal tools (including setting up Point Missions and conducting operational testing).
- Aggregate metrics and build documentation.
- Manage workflow progress with content providers and internal account managers/stakeholders.
- Escalate tool specifications and issues to the engineering team.
- Create and update standard operating manuals.
- Assist with other related operational tasks.

時給

時給 2100円

福利厚生

- Paid vacations
- Health insurance
- Free lunch, snacks, and drinks at the office
- PC rental